Mum's on Customer Service
This is the group where mum's report on the good, bad and the ugly of customer service. It's where you can read and write glowing reports of service and where you'll find the shocking tales of companies where service is not their forte.
Browse the threads in this group to read some of the recent reports.
To write about your own experience, you need to be a member of the site and to join this group. Once you have done that, you are ready to go. You can write your own story by creating your own thread below. This gives you your own page to report and it also allows other members comment on your story.
When writing your review, please consider these guidelines:
Tell us about why the service was good (or bad) by commenting on the location, atmosphere, amenities, food and if it was family friendly.
Write about what you liked best and least.
Identify individuals by name or description - there is no need to say "the read haired waitress called Sarah flung the food at us".
Use profanity, threats or personal insults
Report on someone else's experience - make sure it is your own.
Don't write a story here just to cheese off your competitor - we have your IP address and can track you down if we need to. Us mums are quite tenacious like that.
The best report each month will win a small prize.